Which documents can digital public services capture?

Typical examples include applications, supporting evidence, notices, forms and attachments. Useful OCR or extraction results depend on the specific document and downstream specialist process.

Must existing specialist systems be replaced to use Docutain?

No. Docutain adds capture, image optimization, OCR and data extraction to portals and applications. Your existing architecture remains responsible for validation, case management, storage and approval.

Are documents transferred to Docutain for recognition?

No. Document detection, image optimization, OCR and data extraction run locally within your application. Your application then decides whether and to which of your own systems results are transferred.

Which platforms can digital public services support?

Camera scanning is available for Android and iOS as well as supported mobile cross-platform technologies. On Windows, existing images or PDFs can be processed locally for OCR, data extraction and PDF creation; camera scanning is not part of the Windows SDK.

How can a public-sector team evaluate the document workflow?

Start by testing mobile capture with our Android Showcase App or iOS Showcase App on real devices. Then use a free developer trial to test typical documents and the handoff to your specialist system.

DOCUMENT WORKFLOWS FOR DIGITAL PUBLIC SERVICES

Bring supporting documents into digital public services

Guided submission. Local OCR. Clear handoff.

Add mobile document capture, OCR and searchable PDFs to public-service portals and applications while your existing specialist systems remain in control of the process.

Capture applications, evidence, notices and supporting documents
Improve image quality before documents enter downstream systems
Process documents locally without an external recognition server

Discuss your public-service workflow Test the SDK for free

DIGITAL SERVICE

Supporting documentCaptured or imported

LOCALLY PREPAREDReady for your process

✓ Optimized document
✓ Full text or searchable PDF
✓ Handoff to specialist system

Docutain is used internationally in apps and software products across a wide range of industries:

DOCUMENTS IN DIGITAL SERVICES

From submission to your existing specialist system

Embed document capture into different public services without rebuilding case management, review or archiving.

APPLICATION

Applications and attachments

Capture supporting documents directly within a digital service.

EVIDENCE

Evidence and notices

Prepare different source documents for readable downstream review.

INBOX

Letters and forms

Recognize existing images or PDFs locally and make them searchable.

FIELD WORK

Mobile case documents

Let employees capture documents directly at the point of service.

ROUTING

Case assignment

Pass results and optional barcodes to your own case logic.

Searchable documents

Provide PDFs and full text to existing DMS and archive workflows.

SDK MODULES FOR DIGITAL ADMINISTRATION

Add document intake without rebuilding your core process

Docutain supplies the capture and recognition layer. Optional barcode recognition can assign forms or cases unambiguously, while validation, case management and storage remain within your architecture.

MOBILE DOCUMENT SUBMISSION

Document Scanner SDK

Guide users through automatic document detection, cropping, perspective correction and image optimization.

Android and iOS
Supported mobile cross-platform stacks

Explore Document Scanner

OCR & ACCESSIBLE OUTPUT

Data Capture SDK

Return full text, searchable PDFs and available structured data for routing, review or archiving.

Android, iOS and Windows
Existing images and PDFs supported

Explore Data Capture

OPTIONAL CASE ASSIGNMENT

Barcode Scanner SDK

Recognize 1D and 2D barcodes on forms, notices or labels in mobile public-sector workflows.

Android and iOS
For document-based assignment workflows

Explore the barcode module

INTEGRATE INSTEAD OF REPLACE

Reduce media breaks while keeping specialist systems in place

Citizens or employees capture documents directly in the digital service. Docutain prepares the input locally and your application passes the result into the established case, archive or review workflow.

Discuss the integration

Guided capture

Users receive a clear mobile flow for submitting readable documents.

Local processing

Recognition does not require documents to be sent to Docutain.

Flexible handoff

Your application determines storage, routing and downstream processing.

Modular rollout

Start with scanning or OCR and add further capabilities when needed.

Digital applicationsSubmit supporting evidence directly in the serviceCase documentsPrepare incoming files for review and routingField administrationCapture documents on mobile devicesSearchable archivesConvert visual documents into searchable PDFs

DESIGNED FOR HETEROGENEOUS INPUT

Validate the workflow with the documents people actually submit

Formats and capture conditions differ across public services. A representative evaluation should include real devices, typical source documents and the handoff to the intended specialist system.

Request a developer trial

TEST ON REAL DEVICES

Experience scanning and data extraction in our Showcase Apps

Start with representative documents under real-world conditions. Then request a free developer trial to evaluate the integration directly in your own application.

Request free developer trial

AndroidDownload Showcase App iOSOpen in TestFlight

FREQUENTLY ASKED QUESTIONS

Bring supporting documents into digital public services